Delete your account
You can delete your FIYR account yourself from Settings, Profile, even if your subscription has ended. It permanently erases your data, disconnects your banks and cancels your subscription immediately. It cannot be undone.
Before you delete
Deleting cannot be undone, and we cannot restore a deleted account. If you want a copy of your transactions, export them first: turn on Load All Transactions in Settings, Preferences, then use Export CSV on the Transactions page (on a computer). See export your data.
Delete your account
- Open Settings. Profile opens first.
- Scroll to the bottom and click Delete account.
- Read the "Delete your account" box.
- Type DELETE in the box (capital letters are not required).
- Click Delete account. When it finishes you are signed out.
What is removed
- Every transaction, budget, goal, asset and liability, plus your categories, rules, labels, settings, saved Ask Fiyr conversations and the rest of your account data.
- Your bank connections. FIYR tells our bank connection partner, Plaid, to remove each one, so we stop receiving data.
- Your subscription, which is cancelled immediately. You are not charged again, and you do not keep access for the rest of the billing period.
- Your sign-in. The account is gone, so signing in again with that email, Google or Apple account starts a new, empty account.
Under our Privacy Policy, once there is no legal reason to keep it, your data is removed from all our systems, including backups, within 60 days.
If something goes wrong
If you see "Could not delete the account. Nothing was removed", your account is unchanged. Wait a moment and try again. If it keeps failing, email support@fiyr.app.
Coming back later
You can sign up again with the same email at any time. You will start with a new, empty account.
Common questions
Will I be charged again after deleting?
No. Deleting cancels your subscription immediately.
Do I get a refund for the rest of my billing period?
Deleting does not issue a refund automatically. Email support@fiyr.app about refunds.
Can I recover a deleted account?
No. Deletion is permanent.
Can I delete my account if my subscription has lapsed?
Yes. Settings stays available, so go to Settings, Profile, Delete account.
Can I just cancel my subscription and keep my data?
Yes. Cancel from Settings, Billing, Manage billing instead. Your data is kept.
Still stuck?
Email us. A real person who builds FIYR reads every message.